Warranty

Returns and Warranty Policy – ZYRO Electric

Returns: Customers must contact ZYRO Electric within 7 days of receiving their order to report an incorrect, damaged or defective product. Products must be returned with their original packaging and accessories where reasonably possible. Change-of-mind returns are subject to applicable South African consumer law.

Warranty: Products are covered by the applicable manufacturer or supplier warranty, where available. If a product develops a fault, please contact us with your order details and a description of the problem. Proof of purchase may be required. Warranty exclusions apply to damage caused by misuse, accidents or unauthorised modifications, where permitted by law.

Refunds and replacements: Approved returns will be assessed, and eligible customers may receive a repair, replacement or refund in accordance with South African consumer law. Return delivery costs will be handled according to the reason for the return and applicable law.

Contact: Please contact ZYRO Electric using the contact details on our website for assistance with returns, refunds or warranty claims.